Terms of Service

1. Acceptance of Terms

By accessing and using Bitkets, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Our Services

Bitkets provides an online platform for booking bus tickets across Laos and Thailand. We act as an intermediary between you and bus operators.

3. Booking and Payment

All bookings are subject to availability. Payment must be completed at the time of booking. We accept various payment methods as displayed on our platform.

4. Cancellation and Refunds

Cancellation policies vary by bus operator. Refund requests must be submitted at least 24 hours before departure. Processing fees may apply.

5. Limitation of Liability

Bitkets is not liable for delays, cancellations, or issues caused by bus operators. We provide the booking platform only.

6. Contact Us

For questions about these Terms, please contact us at [email protected] or +856 20 5534 2657.